privacy policy

1. Information We Collect

 

When you use the Fish FM app, we may collect the following information:

•Phone Number & OTP – used for login and account verification.

•Firebase Token / Device Token – used to send you push notifications.

•Basic Contact Information (if you provide it, e.g., name, email, address) – used for account creation, support, or delivery purposes.

•Usage Data – anonymous technical information such as browser type, device type, IP address, and app usage statistics.

 

We do not collect unnecessary personal data, nor do we collect data from users under 18 years of age.

 

2. Why We Collect This Data

 

We collect and use your data to:

•Authenticate your account and enable login with phone number & OTP.

•Send notifications such as order updates or important service alerts.

•Improve our app performance and user experience.

•Provide customer support when you contact us.

 

3. How We Store & Secure Your Data

•All sensitive data (phone number, OTP, tokens) is transmitted securely using encryption.

•We do not permanently store OTPs after verification.

•Credit/Debit card details (if applicable) are not stored, sold, shared, rented, or leased to any third parties.

•We apply industry-standard security practices, but please note no method of transmission or storage is 100% secure.

 

4. Sharing of Information

 

We do not sell or rent your personal information. We may share limited data with trusted third-party service providers strictly for app functionality, such as:

•Firebase / Google – for OTP verification, analytics, and push notifications.

•Delivery Partners / Payment Gateways – only if required for processing orders.

 

We may also disclose information if required by law, court order, or to protect our legal rights.

 

5. Cookies & Analytics

 

Our website and app may use cookies or analytics tools to improve user experience and understand app performance. These do not collect personally identifiable information unless you voluntarily provide it. 

6. Minors

 

Fish FM does not knowingly collect personal data from users under the age of 18. If we learn that a minor has provided personal information, we will promptly delete it.

 

7. Changes to This Policy

 

We may update this Privacy Policy from time to time. Changes will be posted on our website, and the updated date will be shown at the top of this page.

 

8. Contact Us

 

If you have questions or concerns about this Privacy Policy, please contact us at:

📧 support@fishfm.com